Lesson
title:
Overcoming obstacles of intercultural communication between
Finns and Asians
Subject:
International business studies and intercultural communication
Class
/ age group: 18-20
Number
of students: 6-15
Theorist
and Concept Chosen as Lesson Foundation: David Kolb
Learning
objectives: Gaining basic understanding on cultural differences
between the Finns and Asians
Prior
knowledge of students necessary: None required, but any knowledge is
beneficial
Forms
of assessment: Group work (scale 1-3), written work (scale 1-3)
Lesson
structure (table below)
Activity
|
Key
outcome (e.g. students should...
|
Class
structure (e.g. students in groups, seated individually)
|
Time
(min.)
|
Introduction
|
Video
with Finns and Asians encountering |
Normal
classroom setting |
5
min |
Main
section
|
Teaching
about cultural differences between Finns and Asians |
Large
circle to allow discussion |
25
min |
Conclusion
|
2
presentations, each 5 min, and discussion 5 min |
All
sit in a large circle, performances in the middle |
15
min |
Additional
later work (if applicable)
|
Written
assignment, 2 pages on teaching, own research and application,
return by next week |
At
home |
2 hours |
Content:
The
lesson is aimed for the international business students. In the
future they are likely to work in international business, and
therefore it is very imporant for them to be able to interact and
communicate in a way that is culturally acceptable, in order to
succeed in their projects and closing the deals. This series of
lessons will focus on aspects of intercultural communication among
different cultures and countries, such as Russia (a major and nearby
business partner), Asia (general knowledge can later be specified),
the United States, Africa, France, and Italy.
The
theoretic framework applied for this lesson is Kolb's learning cycle
(Wankat & Oreovicz: Teaching Engineering, ch. 15). According to
David Kolb, learning requires application of several mediums, which
are: active experimentation in contrast with reflective observation
(transforming experience into knowledge), and abstract
conceptualization and concrete exeperience (p. 292). These last two
refer to how a student receives and understands information. This
cycle represents steps of learning for complete understading. When
all the stages are employed, a total of 90% learning efficiency is
achieved (ibid.). Learning is improved when more active participation
and involvement is integrated (p. 293).
The lesson displays several activities so that students with different learning styles and tendencies will gain as much as possible. There are four learner types according to Kolb: diverger, assimilator, converger, and accomodator. The first prefers motivation, stories, and journals, which will be provided by the skit, video, and blogging. Assimilator learns best when employing facts, lecturing, reading, and problem-solving, and these also also provided for. The converger enjoys simulations, experiments, (the skit will do for those), and homework with problem-solving and reporting. The last one likes self-selected projects (provided), simulations and think tank, which is covered in feedback discussion about how the performed situations could have been avoided or solved in a different way.
The
lesson about cultural differences applying these principles in in
many formats so that people who learn differently will be able to
take home a good learning experience. First, the lesson will open
with a 5-minute video on cultural miscommunication between a Finn or
Scandinavian and an Asian person in a funny or dramatic way in a
business setting. This simulates concrete experience, since the
student can easily relate to this. Those students who typically learn
from abstract ideas, will gain a lot from the main teaching and
further using that as a reference, when the final task will be
writing a reflection in a blog and 2-page application. The principles
in the lesson content must be referred to in the written work. The
teacher will bring up real-life experiences and examples of how a
business venture succeeded, when appropriate cultural approach was
followed, and also how some efforts failed due to lack of
understanding or grave mistakes.
Then
the student will independently seach information in pair and perform
a short, 5-minute skit of cultural conflicts with a Finn and a
selected target culture, and how to solve that conflict. This is the
concrete experience part, and a deep object lesson. All these
different approaches combine the learning outcomes, which are
increased awareness of the cultural differences, and how to solve
them in practical life, and how they affect international business.
The
class in divided into small groups, which in turn will create a
five-minute performance about Finns meeting a foreign business
partner. The idea is to demonstrate typical differences and mistakes
that may occur. After the presentation other students will comment
and analyze the performance and a short discussion will follow. The
students will also write a blog entry about the lesson. The teacher
will summarize the main point of today's lesson, give the home work
and readings for the next session (interacting with Russians).
In
addition, at the end of the unit, each student will pick a country or
culture that has not been taugh about in a class, they will find out
about its culture from Internet, travel guides etc., and they will
create a five-minute presentation (with one hour for preparation at
home) to display the cultural differences and clashes. They will also
think what kind of business partnerships would thrive between Finland
and the selected country.
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